Providing solutions to customer needs for goods.
To be a competitive trading company in system components of land transportation
The company's values are aligned with the AKHLAK values derived from the core values of Badan Usaha Milik Negara which are adopted as the corporate culture of the parent company. The core values that are relevant to Integrity, Quality, Spirit, and Responsibility were previously adhered to by the Company. Amanah is an elaboration of Responsibility. Kompeten is an elaboration of Quality. Harmonis, Adaptif, and Kolaboratif are elaborations of Spirit. Loyalty is an elaboration of Integrity.
Amanah – Upholding the trust given Kompeten – Continuously learning and developing capabilities Harmonis – Caring for and respecting differences Loyal – Dedicated and prioritizing the interests of the Nation and State. Adaptif Continuously innovating and enthusiastic in driving or facing changes. Kolaboratif - Building synergistic cooperation.
Quality Policy PT IMST: Improving customer satisfaction by providing goods and services that meet customer needs and fostering sustainable relationships with both customers and suppliers.
Quality Objectives Customer Satisfaction
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